Get In Touch.

We work with your teams to figure out exactly where AI agents can deliver value. We bring the platform and the people. You keep the system, the data, and the agents.
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Global Offices

Singapore
55 Ubi Avenue 1, #04-01
Singapore 408935
Mumbai, India
Gulshan 1, Juhu Cross Lane, I West
Mumbai 400058
Frequently Asked Questions
What happens after I reach out?
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Once you submit an inquiry, a member of our team will review your request and respond within two business days. Depending on your needs, we'll typically schedule a short introductory call to understand your use case, operational environment, and goals. From there, we'll recommend a suitable next step — whether that's a deeper discovery session, a technical walkthrough of the Autothought platform, or a scoped pilot proposal. There's no obligation at any stage.
How quickly will I hear back?
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We aim to respond to all inquiries within two business days. For urgent requests, please indicate this in your message and we'll do our best to prioritise accordingly. Our team operates out of Singapore (SGT/UTC+8), so response times may vary depending on your time zone.
How long does it typically take to go from first conversation to a working system?
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It depends on the complexity of the workflow, but as a reference point, we've deployed production-ready agents in as little as 21 days from the start of a scoped engagement. A typical engagement follows three phases: discovery and scoping, deployment and iteration, and transfer and operation. The first phase usually takes one to two weeks, during which we work with your team to identify the highest-value workflows and define a concrete scope. From there, deployment and iteration runs in parallel with your operations, with regular workshops to refine agent accuracy against real cases.
What do I need to have ready before we talk?
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You don't need to prepare anything formal. That said, it helps if you can share a general sense of the workflow or process you're looking to improve — for example, underwriting review, claims processing, regulatory reporting, or document-heavy compliance checks. If you have sample documents, internal guidelines, or rule sets that are part of that workflow, those are useful context but not required for an initial conversation. We'll guide you through the rest.
Is there a minimum company size or deal size to work with you?
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We work primarily with regulated financial institutions — insurers, banks, and financial services firms — where the complexity of workflows and compliance requirements align with what our platform is built for. There is no fixed minimum deal size, but our engagements are typically scoped around specific operational workflows where AI agents can deliver measurable impact. If you're unsure whether your use case is a fit, we're happy to have a conversation and advise honestly.
Do you work with companies outside of financial services?
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Our platform and technology are built for regulated environments where auditability, traceability, and governance are non-negotiable — which is why financial services has been our primary focus. That said, the underlying capabilities of Autothought — document processing, multi-agent orchestration, source attribution, and evaluation — are applicable to other regulated industries. If you're operating in a sector with similar requirements, we're open to a conversation to explore whether there's a fit.
What does a partnership with Pints AI typically look like?
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It depends on the nature of the collaboration. For system integrators and consultancies, we typically work together on joint client engagements where you bring the domain expertise and client relationship, and we bring the AI platform and implementation capability. For technology partners, it may involve integrating Autothought into your existing delivery stack.
I'm a system integrator or consultancy. Can we partner with Pints AI?
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We're open to working with system integrators, consultancies, and technology partners who serve regulated industries. If you're looking to bring AI agent capabilities into your client engagements — or want to explore integrating Autothought into your existing delivery model — reach out and let us know the type of partnership you have in mind. We'll set up a conversation with the right person on our team.
I'm a researcher or academic. How can I collaborate with Pints AI?
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We have an active research partnership with the Singapore University of Technology and Design (SUTD) and a strong commitment to advancing the field. Our 1.5 Pints compact language model and its training methodology are fully open-sourced, and we welcome collaboration from the research community. Whether you're interested in joint research, access to our published work, or exploring how our models can support your own projects, feel free to reach out and we'll connect you with our research team.
Is the 1.5 Pints model available for use or experimentation?
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Yes. The 1.5 Pints SLM, along with the pre-training dataset and code, are open-sourced and available on Hugging Face and GitHub. The model is released under the MIT license. You can find the model in both 2K and 16K context window versions, and the full technical report is publicly available on arXiv.
How do I reach the Pints AI communications team?
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For press inquiries, interview requests, or media briefings, please contact us through the form on this page and select "Media" as the reason for your inquiry. We'll route your request to the appropriate person and aim to respond within one business day.
Do you have a press kit or media assets available?
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Yes. We can provide company logos, leadership headshots, company backgrounders, and key facts on request. Please reach out via the contact form and let us know what you need.
Can I quote or reference your published research?
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Our 1.5 Pints technical report is publicly available on arXiv and can be cited in accordance with standard academic citation practices. For any other commentary, quotes, or attributions involving Pints AI or its leadership, please contact us directly so we can ensure accuracy.
How can I get in touch with the Pints AI leadership team?
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If you're an investor interested in learning more about Pints AI, please reach out through the contact form and select "Investment" as the reason for your inquiry. We'll connect you with the appropriate member of our leadership team.
Is Pints AI currently raising?
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For questions about fundraising status, investment rounds, or partnership opportunities, please contact us directly. We're happy to have a confidential conversation.
Where can I find company materials and technical documentation?
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Our company overview and the 1.5 Pints technical report are available on request. The technical report is also publicly accessible on arXiv. For additional materials such as product documentation, deployment case studies, or financial highlights, please reach out and we'll share what's appropriate based on the nature of your inquiry.